Consumer Protection
2021-12-12 16:09:18
Customer protection services include "truth description of products", "7 days return or exchange products", "fake one compensation one", and "genuine guarantee"
(1) Describe truthfully: If customers buy products and found it is different from what the seller describes, they can return for full refund.
(2) Seven days return or exchange: After customer purchase products, if they do not want them within 7 days after receiving the products, the seller is obliged to provide customers with return and exchange services.
(3) Fake one pays one: If customer buy products, if they are found to be fakes, they can apply for double compensation.
(4) Genuine guarantee: The seller promises to provide "genuine guarantee" service, which can make customers feel relieved to buy!
Rights and obligations
(1) Merchants are obliged to select high-quality products in order to reduce the compensation ratio and maintain the goodwill of WTuan.com and its merchants.
(2) Merchants selling products on this platform (WTuan.com) means that they agree to and abide by this agreement by default